Complete IT
Austin, TX
Complete IT is a Managed IT, Compliance and Co-Managed IT provider, founded in 2004, based in Austin, TX. It reports serving Healthcare and Legal. Monitoring is offered round the clock. Compliance work covers HIPAA and PCI DSS. It does not publish a per-seat rate.
Services offered
Providers frequently sell across several of these categories. We list a provider under every line we could confirm, which is why the same company appears in more than one comparison.
Verified record
| Founded | 2004 Source: Company website · last checked 2026-08-04 |
|---|---|
| Services covered | Managed ITCo-managed ITCybersecurity Source: Company website · last checked 2026-08-04 |
| Certifications | Not disclosed |
| Industry focus | HealthcareLegal Source: Company website · last checked 2026-08-04 |
| Monitoring coverage | Round-the-clock Source: Company website · last checked 2026-08-04 |
| Compliance frameworks | HIPAAPCI DSS Source: Company website · last checked 2026-08-04 |
| Price per seat / month | Not disclosed |
| Locations served | Austin, TX Source: Company website · last checked 2026-08-04 |
Confirmed with the provider2026-08-06
The fields below came from Complete IT directly, not from public sources. We show them separately so it is clear which is which.
| Taking on new clients | Yes — accepting enquiriesSource: Email reply from Adam Ruffolo, Helpdesk Manager, 2026-08-06 · 2026-08-06 |
|---|
Contact Complete IT
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Compare in: Austin, TX
Complete IT — common questions
Where is Complete IT based?
Complete IT publishes a head office address in Austin, TX. It lists no other location.
Does Complete IT offer round-the-clock monitoring?
Yes. Complete IT states round-the-clock monitoring on its own site. We record the wording and the date we checked it, but we have not tested response times.
What does Complete IT do?
The services it publishes are Managed IT, Co-managed IT and Cybersecurity. Anything not on that list is not necessarily unavailable — it means the company does not advertise it.
Which compliance frameworks does Complete IT support?
HIPAA and PCI DSS. That is what the company says it helps clients meet. It is not a statement that Complete IT itself holds an audit report for those frameworks — ask for the report if that matters to you.
How much does Complete IT charge?
Complete IT does not publish a rate. Most providers this size price by scope rather than by seat, so the only way to get a number is to ask for a quote. We publish a rate only where the company publishes one itself.
Is this record confirmed by Complete IT?
Yes. Complete IT confirmed this record on 2026-08-06 (Email reply from Adam Ruffolo, Helpdesk Manager, 2026-08-06). As of that date it was taking on new clients.
Are there reviews of Complete IT?
We do not publish user reviews, and we do not aggregate them from elsewhere — we have no way to verify who wrote them. What we do check is how much Complete IT puts in writing. Of the 8 things we look for on every provider — founding year, certifications, industries served, hours of coverage, compliance frameworks, published pricing, service scope and office locations — Complete IT publishes 6. The company has also confirmed the record directly. A firm that publishes its rate and its hours can be held to them; one that publishes neither cannot. That is the part a review will not tell you.
About this record
We compile these records from public sources — company websites, vendor partner directories, and industry registries — and re-check them on a rolling basis. Fields we could not confirm are published as Not disclosed rather than estimated, and fields older than twelve months are flagged for recheck.
Check it against the primary sources yourself: Complete IT's own site is at completeit.com, and vendor certifications can be looked up in the Microsoft partner directory. Where those disagree with this page, they are right and we are out of date — tell us and we will fix it.
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